Privacy Policy
Overview
This Privacy Policy explains how we handle information in connection with the MixRef plugin, companion iOS app, and website at mixrefplugin.com.
We are committed to keeping things simple: we collect as little data as possible and never sell your information.
Information We Collect
Purchase Information
When you purchase MixRef through our checkout provider (LemonSqueezy), they collect your name, email address, and payment information to process your transaction. We receive your email address and order details so we can fulfill your purchase and provide support. We do not store your payment card information — that is handled entirely by LemonSqueezy.
Contact Form Submissions
If you contact us via our website contact form, we receive your name, email address, and message content. This information is used solely to respond to your inquiry.
Website Analytics
Our website may use privacy-friendly analytics to understand general traffic patterns (e.g., page visits, referral sources). Any analytics we use do not track individuals across sites or build advertising profiles.
Plugin and iOS App
The MixRef plugin and iOS companion app do not collect personal data, transmit usage data to our servers, or require account registration. Audio streamed between the plugin and app travels directly over your local Wi-Fi network and is never routed through our servers.
How We Use Your Information
- To fulfill your purchase and deliver your license
- To send you order confirmation and receipts
- To respond to support inquiries
- To send important product update notices (you may opt out at any time)
We do not use your information for advertising, profiling, or any purpose beyond the above.
Third-Party Services
LemonSqueezy handles payment processing and license delivery. Their privacy policy is available at lemonsqueezy.com/privacy.
We do not share your information with any other third parties.
Data Retention
We retain purchase records as required for tax and accounting purposes (typically 7 years). Support correspondence is retained for as long as reasonably necessary to assist you.
Your Rights
Depending on your location, you may have rights to access, correct, or request deletion of your personal data. To exercise any of these rights, contact us.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of MixRef after changes are posted constitutes acceptance of the updated policy.